Refund Policy

Damaged or defective prints

Damaged in transit, print defect, wrong item? Send us a photo of the print and its packaging within 30 days of delivery — we'll reprint and reship free of charge, no return needed. If you'd rather have a refund, we'll do that instead.

Change of mind

Each print is produced individually for your order, so we can't restock returns the way a warehouse shop can. If something isn't right, reply to your confirmation email within 14 days of delivery and we'll find a solution together — statutory rights of consumers in your country (including EU withdrawal rights where applicable) are always unaffected.

Cancellations

Orders enter production quickly. If you need to cancel, contact us as soon as possible — if production hasn't started, we'll cancel and refund in full.

How refunds are paid

Refunds go back to your original payment method (card or PayPal), typically within 5–10 business days.